One plan for all your communities

You can own up to three communities. When one of them is on Creator or Growth, that plan covers all of them. You pay once, and every community you own shares its allowance: storage, emails, live and webinar hours, and contacts.

Every community on the plan also gets the plan's features, so a Growth plan on one community means webinars, tiers and the rest on all of them.

What is shared and what is not

Shared across your communities: storage, emails, live room hours, webinar viewer hours and contacts. A send, a session or an upload in any of them counts toward the same total.

Still separate for each community: its members, its admin and editor seats, its custom domain, and everything it earns. Each community also keeps its own Stripe account, prices and payouts.

Where billing lives

Plan & billing is the same on every community you own. Open it in any of them and you manage the one account: your card, your extra usage setting, your spend limit, your plan and your bills. Upgrading, downgrading, cancelling and changing your card apply to every community you own, whichever one you press them in. Billing is owner only, as it always was.

Your bill

Extra usage is billed once, on the card for your plan. Emails and live and webinar sessions are listed on the statement by community, so you can see which one used what. Storage is one line for the whole group, because it is charged at the group's highest point.

One extra usage switch and one spend limit cover all your communities together. See Usage and overage pricing for the rates.

Your other communities move to your plan's billing day. Their current period is stretched or shortened to end on that day, so no allowance is gained or lost, and nothing you have already used moves. If you pay for your plan yearly, your other communities keep their current billing dates.

Unpaid bills

If a bill on any of your communities is unpaid, extra usage pauses for all of them until it is paid. You can pay it from Plan & billing. Your included allowance, your content and your members are never affected.

Paying for more than one

If two of your communities each have their own paid plan, each keeps its own. The community on the higher plan covers the rest, or the older one if both are on the same plan. A community that pays for itself keeps its own allowance.

Cancel the one you don't need and it moves onto the plan you keep once the plan it paid for ends. Any extra usage it ran up while it paid for itself is billed to its own card.

A community that runs on your plan cannot buy a second plan of its own. If you change plan from it, you change your one plan for every community you own.

Deleting a community

If you delete a community that runs on your plan, its usage this billing period stays on your bill, with the rest of your communities.

Your free .com

The free .com domain comes once per person, across all your communities, one for life rather than one a year. It comes with a full price Creator or Growth plan. It belongs to you, not to a community: every community you own can use it, and deleting or handing over the community you got it on leaves it with you. If you delete your last community, the dialog asks you to tick that you will lose access to your domains and that they will not be renewed, so move them to a registrar of your own first. If you have already used it, the Domains page says so before you search, rather than at the last click. Extra domains beyond the free .com are covered in Connect your own domain.

If you stop paying

If you cancel, or the plan finally ends, every community goes back to its own free plan. Nothing is deleted. The cancel confirmation counts storage and contacts across all your communities, so you can see what you would be over on Free before you confirm. For the rest of what a downgrade does, see Change plan and read your invoices.