Usage and overage pricing
Every extra usage rate in one place: live room hours, webinar viewer hours, emails and storage, what each plan includes, and how the spend cap works.
- billing
- usage
- overage
- pricing
Every plan has a flat monthly price. Four things are also metered, which means each plan includes an amount and you can choose to pay for more: live room hours, webinar viewer hours, emails and storage. Everything else in Drry has no usage price.
Every extra usage rate
Participant hours (live rooms): $0.75 per hour. Included: 20 hours on Creator, 50 on Growth. Free has no rooms hosted in Drry. Live video usage and your spend cap
Webinar viewer hours: $0.15 per hour. Included: 150 hours on Growth. Free and Creator do not have webinars. A webinar can have up to 10,000 viewers, and the cost follows viewer hours, not audience size. Run a webinar
Emails: $0.25 per 1,000 emails. Included: 700 on Free, 60,000 on Creator, 200,000 on Growth. Every email your community sends counts: broadcasts, journeys, new-content emails, the community digest, posts you email to members, event emails, receipts, booking and RSVP confirmations, and reply and message notifications. Your send allowance
Storage: $0.20 per GB of the highest point your storage reached in the billing period, past what your plan includes. Included: 5 GB on Free, 50 GB on Creator, 1 TB on Growth. Storage: what counts and what does not
Each rate is the same on every plan that has the meter, so moving between Creator and Growth never changes a price you agreed to. Free has no extra usage at all: when you reach an allowance on Free, that thing stops until you upgrade or the period resets. For emails, that means what you send pauses; receipts, booking confirmations and replies keep sending.
How extra usage works
It is off until you turn it on. With it off, each meter simply stops at your plan's allowance, and nothing is ever billed.
You set a cap. Turning it on means choosing a monthly spend cap, from $5 up to $100 on Creator or $300 on Growth. One cap covers all four meters together.
You pick what can go past your plan. Extra usage covers everything when you turn it on. To pause one thing, open Change limit on the Extra usage card and switch it off under What can go past your plan: Live video, Email, Storage, and on Growth Auto-DM AI credits. A paused service stops at what your plan includes, exactly as if extra usage were off, while the others keep going and share the cap. At least one stays on; turning them all off is turning extra usage off. Anything a service already used past its allowance this period still counts toward the cap and is still billed. Storage cannot be paused while you are over your included storage. Turning extra usage off and on again clears every pause.
The cap is a real stop. At the cap, new usage stops. For emails, that means what you send pauses; receipts, booking confirmations and replies keep sending and still count. You are warned at 90% of an included allowance (for emails, at 75%, 90% and 100%), and by email when your extra usage reaches 80% of your cap.
You pay after the period ends. Extra usage is added up when your usage period closes and charged to the card on your account, separately from your plan price. The period usually follows the day your subscription renews. Drry sends no separate usage email for the charge. The invoice for it (the hosted invoice page and the invoice PDF) has a Usage breakdown link to a statement that lists every session behind the charge, including what your plan covered. Only the community owner, signed in, can open it, and invoices from before this change do not carry the link.
Leaving a plan does not clear it. Anything you already used past your allowance still settles after a downgrade.
If you own more than one community
Your communities share one allowance for each of these meters, and one extra usage switch and spend cap cover all of them. Extra usage is billed once, to the card on your plan. The statement lists emails and live and webinar sessions by community, and storage as one line for the group. See One plan for all your communities.
What has no usage price
Recording, chat and transcripts for a live session. Only the people in the room or watching count.
Captions on your videos and audio.
Sales you make. Drry takes 0% of what your members and buyers pay you on every plan. The $500 a month earnings limit on Free (memberships, your store, payment links and tickets together) is a limit, not a fee.
Sign-in codes, test sends, the agreement signing code, mail to your own team (such as host and staff copies), and the emails we send you about your own account never count as emails.
Common questions
Will I be charged if I stay inside my allowance?
No. You pay your plan price and nothing else. Extra usage only exists past what your plan includes, and only if you turned it on.
Which plans can turn extra usage on?
Creator and Growth. Free has no extra usage, so its allowances are hard stops.
Where do I turn it on and set the cap?
In Settings, on the Plan & billing page. If you own more than one community, it is the same page on each of them, and it covers all of them. Billing is owner only.
Can I change the cap later?
Yes, any time, within the range your plan allows.
Can I let live video go past my plan but not email or storage?
Yes. In Change limit, switch off what should stop at your plan's allowance. The rest keeps going under the same cap. Only the owner can change this.
I own several communities. Is each one's allowance separate?
No. They share one allowance, so usage in any of them counts toward the same total, and an unpaid extra usage bill on any of them pauses extra usage for all.